Current Vacancies

Crisis Response Worker (Full Time - Permanent Contract)

We are recruiting a full time Crisis Response Worker to be located in Birkenhead, Wirral.

About Spider Project

Spider Project operates a crisis response project in Birkenhead called which offers support and a safe place to those in crisis 365 days a year.

Through Spider Project’s dynamic Creative Recovery approach, the aim of this project is to divert people away from Accident and Emergency and other traditional crisis services locally available.

offers a non-clinical setting to support individuals out of crisis and, when appropriate, engage with the Spider Project’s creative recovery programme and access other support.

We welcome potential job applicants to visit us at to gain a better understanding of our work. Please message us to set up a visit.

Overview of Role

  • This is a full-time permanent position.

  • You will work as part of a team providing the day-to-day delivery of the Crisis service, including 1:1 support.

  • You will work closely with partners in other agencies, including A&E, Police, NWAS, Primary Care services, NHS 111, Drug and Alcohol services and other third sector organisations.

  • You will work alongside volunteers and co-produce effective delivery of the crisis service and creative recovery programme.

Working Hours

is open 365 days per year between 10.00am and 10.00pm. Full time working hours are 37.5 per week and are organised according to a rota across 7 days including weekends and evenings, with the latest finish time being 10.15pm.

What We Offer

· A friendly, supportive, and encouraging working environment underpinned by our values of Community, Trust, Honesty and Respect

· 33 days of annual leave inclusive of bank holidays

· Health cash plan: receive money towards dental and optical care, complimentary treatments such as chiropractic, osteopathic and acupuncture treatments, as well as remote access to GP, counselling, and physiotherapy sessions

· Contractual sick pay allowance

An Enhanced DBS (Disclosure and Barring Service) check will be required for the successful candidate, as the role involves working with vulnerable adults.

Please visit our website https://www.spiderproject.org.uk/work-with-us to see the job description and person specification for this role.

Please attach a cover letter in support of your application outlining the reasons why you believe you are suitable for this role.

Previous applicants for this role need not re-apply.

The closing date for applications is 12pm on Tuesday 19th May 2026

Interviews will take place on Wednesday 27th May 2026

Job Types: Full-time, Permanent

Pay: £26,600.00 per year

Benefits:

  • Additional leave

  • Company pension

  • Health & wellbeing programme

  • Sick pay

Work Location: In person

Application deadline: 19/05/2026


Logo for Spider Project Compa�neros featuring a purple spiderweb icon and black text.
Logo of Spider Project, featuring a purple spider web design and black text.
Logo for Spider Project Café 71 featuring a purple spider web design.